It seems one can do anything online these days. Instead of heading into the kitchen to prepare a meal, or down to the clinic to see the doctor, a hot meal complete with utensils and a medical consultation can be just a few screen taps or a video call away.

At times, digitalised systems are not just convenient or efficient, but agents of mercy. As a parent who went through the Primary 1 registration exercise for the first time this year, I am thankful that the era of nerve-racking in-person school balloting sessions has come to an end.


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Tan Poh Lin is a senior research fellow at the Institute of Policy Studies at the Lee Kuan Yew School of Public Policy at the National University of Singapore.

Top photo from Freepik.