Public managers across the globe are pressured to innovatively and effectively address wicked problems in a context of populist political leadership and constraining institutional environments.
As a result of rapid technological and economic developments, they increasingly operate in a VUCA world – characterized by volatility, uncertainty, complexity, and ambiguity.
At the same time, however, the 21st century operating environment offers unlimited opportunities for technology-supported and citizen-centric public service delivery.
The brand new textbook The 21st Century Public Manager offers strategies and action perspectives to turn challenges into opportunities.
Truly global in scope and ambition, The 21 Century Public Manager aims to inspire public managers in rethinking their roles, skills, and values.
This timely and accessible book includes real-life examples and cases from over 25 countries across the globe.
It is written for aspiring and current public managers in graduate schools and executive education programs.
The perspectives and strategies provided in the book are grounded in the latest empirical evidence, but are translated to the operating environment of the public manager.
The book looks well beyond Western settings and perspectives, and thus serves the global market of programs and schools in public management, public administration, and public policy.