Institute of Policy Studies senior research fellow Carol Soon said another challenge that has to be tackled is how to upgrade people's usage of technology after they gain access to it, or update their skills.
"Training and delivery of content should meet the personalised needs of users... People can be taught skills but they will lose them if they do not use them on a regular basis," she said.
Digital training courses should also incorporate elements of literacy, cognitive and problem-solving skills, added Dr Soon, citing an Organisation for Economic Cooperation and Development report which showed that numeracy skills, literacy skills and problem-solving skills could inhibit people's ability to perform more diverse and complex online tasks.
To read the full article, click here.